Return & Refund
Return & Exchange
We accept return on products. Customers have the right to apply for paid return within 30 days from the reception date.
– Items purchased are eligible for a full refund if returned within 30 days of purchase, with shipping on us.
– Items could be exchanged within 7 days from the day of reception. Discounted items are not eligible for refund, exchange.
About Free Return
We offer free return to USA, EU under the condition that because of the quality reason ( damage, wrong delivery, or flaws ).
Please provide us the photos of the products to us. We will launch the refund or re-send you the items immediately after we confirmed the issues.
– Returns process should be taken 1-2 business days to be distributed to our stuff. It may take 1-15 business days to reflect on your card account，if your return is processed and your refund is issued. This varies depending on your financial institution.
– We will issue a refund after your reconfirmation. Refunds will be issued in the same form of payment used for your original order.
– If you didn’t receive your refund after a few days，please contact your credit card issue company. It may take several days to be processed, please be patient for that. If you still didn’t get the refund after contacting the credit card company, please contact our client supporting stuff by email: firstname.lastname@example.org